Covid 19 Updates
(Summary, please give us a call on 01584 879288 if you want any info on a bike, a demo or servicing)
We are taking steps in relation to the Covid 19 (Coronavirus) outbreak. We are currently trying to keep up with the regular updates from the Government. Whilst we are currently open, this may change. We will continue to offer a high level of customer service whilst taking measures that we can all take collectively, relating to the health of customers, staff and wider communities. The latest official advice is available from the UK and Scottish Governments.
We continue to follow guidelines and encourage our customers to do the same. This includes frequent hand washing / sanitising, particularly at key points during the day. Further public health guidance is available from the NHS including safe coughing and sneezing etiquette. We are also mindful that social distancing is a sensible precaution. Disposable gloves are worn in the workshop and these are changed regularly. We have been and will continue to sanitise key points in the shop daily such as door handles, counter, card machine and devices.
If possible, please wash your bike prior to drop off or collection, to help us keep the shop as clean and hygienic as possible.
Face masks are now a compulsory requirement to be worn in all retail shops. Please remember your mask. We are also wearing face masks in the shop. Whilst we are now offering limited browsing in the shop, we are still keeping this to a minimum, with a customer area inside the door for drop off and collection. Customers are asked to sanitise prior to browsing. On occasions when the shop is busy, we will ask customers to move into other areas of the store or we have plenty of room outside. We are more than happy to bring the stock from you.
We are now offering a collection & delivery service
As usual, we will notify you once a bike is ready to collect. Please try to collect as soon as possible to help us keep everything clean and flowing. If you are unable to collect, please let us know and we may be able to arrange delivery. If you are unable to visit the shop whether that’s by adopting distancing methods or caring for others, please call, we may be able to arrange a collection and delivery service. As always, we offer delivery by courier.
We accept payments by bank transfer and can offer card payment over the telephone.
Of course www.pearcecycles.co.uk is up and running although it is undergoing change as we speak, so many products are not listed. Please call on 01584 879288 if you are after something.
We offer a number of additional contact methods too. You can reach us on 01584 879288, by emailing email@example.com or through posts/direct messages on Facebook and Instagram.
Our demo and hire bikes will be treated in a similar manner to bikes which are with us for repair and servicing, therefore we will ensure the main contact points on bikes namely the grips, levers, shifters, handlebars and saddles are sanitised prior to collection or delivery.
Please wash demo and hire bikes prior to return. This will help us keep the shop as clean & hygienic as possible.
Get out on your bike
Government guidelines currently promote exercise (not in large groups) out in the fresh air and cycling is the perfect solution. Hopefully more people will take to their bikes. You may simply wish to get some regular fresh air and exercise or pop to the shops. Alternatively, you might like to try an alternative form of transport for leisure and commuting or enjoy some outdoor time solo riding or with friends and family. We haven't yet reached the Italian or Spanish lock down which includes cycling. Please be safe out there if you are out on your bike.
We anticipate that for some customers indoor exercise may be beneficial, through the use of a turbo trainer or rollers for example, and we’d be happy to advise on indoor cycling options too.
If you have any questions or suggestions please get in touch.
Thank you for your continued support.
Contact us at:
Pearce Cycles, Fishmore Road, Ludlow, Shropshire, SY8 3DP