Terms and conditions

Payment Information

This site is operated by Pearce Cycles. Pearce Engineering will also show on your payment transactions as this is the account holding name for all departments in the Pearce group.  Pearce Engineering is VAT registered (337 9934 09).

 

Event Cancellation & refund policy

Please email or call us if you wish to cancel an race entry.  We will issue a refund, less a £10 admin fee for each event needing a refund up to two weeks before the event date. We are unable to issue any refund for cancellations within the two weeks leading up to the event date. Please note your entry is not transferable to another rider.

For uplifts only you can cancel or transfer your booking free of charge up to 24hrs before the day of the event. If you cancel or transfer in the 24hrs leading up to the event we will keep a £5 admin fee.

Should it become necessary to cancel a race for any reason, entry fees may be returned at the organiser's discretion less any costs incurred.  In the case of uplift & training days you will receive a full refund or have the option to transfer to another date where available.

 

Demo Days 

We reserve the right to take a payment on the card given to cover the cost of a demo bike should it be lost, damaged or stolen, and the cost to repair or replace any damaged components.

 

Covid Compliance

We must adhere to current Covid alert level compliance set out be the Government. Be aware this may change frequently.

Sign on: When booking online you will be asked to read and agree to our standard terms and conditions for participating in an uplift as well as following Covid regulations. If booking is done over the phone or in person a copy of these T&Cs will be available on site on the emergency details notice board.

Attending an uplift: 

DO NOT ATTEND AN UPLIFT IF:

In the last 14 days you have:

- been infected or shown symptoms of Covid-19
- anyone in your household has been infected or shown symptoms of Covid-19
- anyone in your household is in the vulnerable or extremely vulnerable categories as defined in the current UK Government advice

On arrival at site park appropriately, 2 metres apart from others.

Verbally give your details to book in and collect your wrist band.

Maintain social distancing where possible during the day.

Travelling in uplift vehicle:

Face masks are compulsory during transport

Vehicle capacity has been reduced to allow 1 metre social distancing and travel time will never be allowed to exceed 15 minutes. 

All windows must stay open for the duration of the uplift for maximum ventilation.

All touch points on the vehicles will be wiped between each run.